SUBSCRIPTION AGREEMENT SECURESME.COM – PKI AS A SERVICE

This Subscription Agreement (this “Agreement”) is a legal agreement between Cogito Group Pty Ltd, a corporation registered in Australia (“Service Provider”), and you, either as an individual, company, or other legal entity (“Subscribing Party”), effective as of the date you commence use of the service (the “Effective Date”). Service Provider and Subscribing Party may be collectively referred to herein as the “Parties,” and each may be referred to individually as a “Party.”

BY USING THE SERVICE, SUBSCRIBING PARTY REPRESENTS THAT SUBSCRIBING PARTY REGISTERED FOR THE SERVICE FROM AN APPROVED SOURCE AND AGREES TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF SUBSCRIBING PARTY IS ACCEPTING THESE TERMS ON BEHALF OF ANOTHER PERSON, COMPANY, OR OTHER LEGAL ENTITY, SUBSCRIBING PARTY REPRESENTS AND WARRANTS THAT SUBSCRIBING PARTY HAS FULL AUTHORITY TO BIND THAT PERSON, COMPANY, OR LEGAL ENTITY TO THESE TERMS. IF SUBSCRIBING PARTY DECLINES TO ACCEPT ALL TERMS AND CONDITIONS SET FORTH HEREIN, SUBSCRIBING PARTY SHALL REFRAIN FROM USING THE SERVICE.

1. Service Nature and Automated Billing

Trial Periods and Authorisation Holds: If a free trial is offered, the Subscribing Party’s credit card may be authorised (e.g., a temporary hold) to verify validity, but it will not be charged until the trial period ends. If the Subscribing Party does not cancel before the trial expires, the full subscription amount will be charged automatically.

SecureSME.com PKI as a Service is an automated service. By using the service beyond any applicable trial period, the Subscribing Party acknowledges and agrees that billing will occur automatically in accordance with the published Fee Schedule on the Website. All fees are non-refundable.

2. Additional Services and Charges

  • Enquiries submitted by the Subscribing Party will be charged at the professional services rate as published on the website.
  • These charges will appear on your next invoice and automatically deducted from your credit card.

3. No Liability and No Guarantees

No Warranties: SecureSME.com is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

No Liability: Cogito shall not be held liable for any damages, losses, or claims arising from the use of the service, including but not limited to:

  • Service interruptions, delays, or outages.
  • Security incidents, data breaches, or data loss.
  • Errors or inaccuracies in service output.

Indemnification: The Subscribing Party agrees to indemnify and hold harmless Cogito against any claims arising from the Subscribing Party’s use or misuse of the service.

4. No Responsibility for Subscribing Party’s Use

  • The Subscribing Party is solely responsible for how the service is used, implemented, and maintained.
  • Cogito does not provide security administration, compliance, or operational support unless explicitly agreed upon under a separate professional services contract.
  • The Subscribing Party acknowledges that they are solely responsible for ensuring the service meets any regulatory, security, or operational requirements applicable to them.

5. Payment and Suspension Policy

  • Billing Frequency: Monthly in advance, as per the published Fee Schedule.
  • Failed Payments: If payment is not received when due, the service will be automatically suspended without notice.
  • Reactivation: To restore access to the service, the Subscribing Party must settle outstanding invoices.
  • No Prorated Refunds: If the Subscribing Party cancels the service before the end of a billing cycle, no refunds or credits will be issued for the unused period.

6. Modification of Terms

  • Cogito reserves the right to modify these terms at any time.
  • Changes will be published on the Website, and continued use of the service constitutes acceptance of the modified terms.

7. Termination

  • The Subscribing Party may terminate this agreement by ceasing to use the service and ensuring all outstanding invoices are settled.
  • Cogito may terminate this agreement at any time for:
    • Violation of terms.
    • Non-payment.
    • Abuse or misuse of the service.
  • Upon termination, the Subscribing Party must cease all use of the service. Data may be deleted upon termination.

8. Governing Law and Disputes

  • This Agreement is governed by the laws of the Australian Capital Territory, Australia.
  • Any disputes shall be resolved in the courts of the Australian Capital Territory.

For any queries regarding this Agreement, please use the contact form on the homepage.

CREDIT CARD PAYMENT AGREEMENT SecureSME.com

This Credit Card Payment Agreement (“Agreement”) outlines the terms under which SecureSME.com will process payments from customers who continue to use the service beyond the 14-day trial period. By using SecureSME.com after the trial period, you acknowledge and accept these terms. No signature is required.

1. Authorisation & Acceptance of Terms

By using SecureSME.com beyond the 14-day trial period, you authorise SecureSME.com to debit payments from your nominated credit card account via Stripe, our payment platform, in accordance with this agreement. Your continued use of the service constitutes acceptance of these terms.

2. Payment Details

  • Trial Period: 14 days from the date of account activation
  • Billing Frequency: Monthly, in advance
  • Payment Amount: As specified in your service plan or invoice
  • Due Date: Payments will be deducted on the first day of each billing cycle following the trial period
  • Payment Processing: Payments are deducted at the commencement of the service period and then monthly. Payments will be processed via Stripe. Cogito will not retain any credit card information.

3. Updating Credit Card Details

You may update your credit card details at any time by logging into your SecureSME.com account. It is your responsibility to ensure your credit card details are valid and up to date to avoid service interruption.

4. Failed Payments

If a credit card payment fails, your service will be suspended until the outstanding balance is cleared. We will not notify you regarding failed payments. You are responsible for ensuring your payment method remains valid.

5. Cancellation

You may cancel your credit card payment at any time by ceasing use of the service. If you continue using the service beyond the trial period, you accept that payments will be deducted automatically on a monthly basis in advance.

We reserve the right to suspend or cancel services in cases of repeated failed payments or non-compliance with this agreement.

6. Disputes and Refunds

If you believe a credit card payment has been processed incorrectly, please contact us immediately by submitting a contact form on the homepage https://securesme.com/ . We will investigate disputes promptly and, if an error is found to be on our end, a refund will be issued within 60 business days of receiving formal written notice.

7. Privacy and Confidentiality

Your credit card details are processed securely via Stripe, and Cogito does not store or retain any credit card information. Information will not be shared, except as required by law or for processing payments.

8. Agreement Acknowledgment

By continuing to use SecureSME.com beyond the 14-day trial period, you confirm that you have read and understood this Credit Card Payment Agreement and authorise SecureSME.com to debit payments from your nominated credit card account via Stripe.

For any queries regarding this Agreement, please use the contact form on the homepage.

Cogito Group is committed to protecting the privacy and confidentiality of your information. Please read our Privacy Policy.

Published on: 27 March 2025